There has been much said about debt management companies in the news lately, and most of it has not made pretty reading for the DMC's. The OFT compiled a ‘mystery shop' of the industry and uncovered bad practices being carried out almost across the board. Subsequently, 129 warnings were issued and many licenses have been revoked or rescinded since.
One of the reasons that consumers approach professional debt management firms is because they expect the DMC to be
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